Refund & return policy

Refund, return and cancellation rules for medicine orders placed through the ANSA MEDS marketplace.

Cancellations

Orders can be cancelled before the registered seller marks them as prepared.

Returns

For safety reasons, medicines are generally non-returnable once delivered, except for damaged, expired or incorrectly dispensed items.

Refunds

Approved refunds are processed by the registered seller through the original payment method or as agreed at the time of delivery.